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About The Beacon Blog

Team Member Spotlight: The Warranty Department

At Beacon Homes, we believe that excellent customer service doesn’t stop at the closing table. We understand the financial and emotional investment in building a new home, so we want to be there for you even after the sale to make sure you’re 100% satisfied. 

Many other builders outsource their warranty departments, but we believe that our customers are best served by our own, full-time, in-house warranty team. Beacon Homes’ warranty professionals are familiar with our homes, our service, and most importantly, our standards of excellence. Meet the warranty team!

Beacon Homes Warranty Department

Chelsi Leard

Warranty & Homeowner Satisfaction Administrator

“My heart has always been happiest helping people, which is why I look forward to maintaining a positive and lasting relationship with you beyond the completion of your future home!” 

Billy Parkman

Warranty & Homeowner Satisfaction Technician

“I am so grateful to be working in the Warranty department at Beacon Homes. The quality of the members of our team has greatly impressed me. I look forward to meeting you and serving you in your journey of making your house a home.”

Daniel Manning

Warranty & Homeowner Satisfaction

“After 21 years in many roles in the construction process, I am excited to oversee the day-to-day construction of new homes. I have always wanted to be a part of a team like Beacon.”

This is the team that is dedicated to giving you unconditional support throughout your new home journey, even past your closing date! Learn more about our warranty program or feel free to contact us with any questions. 


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